If your new home was wired by us, your electrical installation is covered by a 2-year warranty.
Still within warranty?
Please contact your developer directly. They’ll log the issue and we’ll arrange a visit to put things right.
Outside of warranty?
We’re still happy to help.
Email us at: switchedonelectrical@gmail.com
Call us on: 01305 753679
Our team is here to support you and make sure everything is safe, reliable, and working as it should.
Heating Controls
Make sure the unit has power and the batteries aren’t low. For further guidance, check the manufacturer’s support pages:
Wiser: https://schneider-electric.
Nest: https://support.google.com/
Hive: https://www.hivehome.com/ie/
EV Car Chargers
Check if the charger has power. If it does, the issue is likely with the unit itself. Please visit the relevant support page for further help.
Car Chargers
Please check the power is on. If the power is on at the charger this is not an electrical issue. Please see below links to manufacturers guidance for further help.
DETA Car Charger: https://www.deta.co.uk/
EASEE Car Charger: https://support.easee.com/hc/
OHME Car Charger: https://ohme-ev.com/installer-
PROJECT EV Car Charger: https://support.projectev.co.
ROLEC Car Charger: https://www.rolecserv.com/